Welcome to WHITE – The Venue ("WHITE", "we", "our", or "us").

We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the applicable laws of the Republic of Cyprus, and other relevant data protection legislation.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.whitethevenue.com, contact us, or enquire about our services.

1. Data Controller

WHITE – The Venue

Website:
www.whitethevenue.com

Email:
hello @ whitethevenue.com

Address:
Chavares 9
Cyprus

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

• Full name

• Email address

• Telephone number

• Country of residence

• Wedding or event date

• Estimated guest count

• Preferred services

• Venue preferences

• Budget information (if voluntarily provided)

• Any additional information you choose to include in your enquiry

Automatically Collected Information

When visiting our website we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Website usage statistics

• Pages visited

• Date and time of your visit

• Referral source

This information helps us improve the performance and security of our website.

3. How We Collect Your Information

We collect information when you:

• Submit a contact form

• Request a quotation

• Enquire about availability

• Email us

• Call us

• Subscribe to our newsletter (if applicable)

• Visit our website

• Accept cookies

4. Why We Use Your Information

We process your information to:

• Respond to enquiries

• Provide quotations

• Arrange venue visits

• Communicate regarding bookings

• Prepare wedding or event proposals

• Manage bookings and contracts

• Improve our website

• Maintain website security

• Comply with legal obligations

• Detect fraud or misuse

Where required, we will ask for your consent before processing your information for marketing purposes.

5. Legal Basis for Processing

Under GDPR we process your personal data based on one or more of the following lawful bases:

• Your consent

• Performance of a contract

• Legitimate interests

• Compliance with legal obligations

6. Marketing Communications

If you choose to receive marketing communications, we may send information about:

• Venue updates

• Wedding inspiration

• Promotions

• Special offers

• Events

You may unsubscribe at any time by following the link included in our emails or by contacting us.

7. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used for:

• Website functionality

• Performance monitoring

• Visitor analytics

• Security

• Remembering preferences

You may disable cookies through your browser settings, although some parts of the website may not function correctly.

A separate Cookie Policy may provide more detailed information.

8. Third-Party Services

We may use trusted third-party providers including:

• Website hosting

• Email services

• Google Analytics

• Google Maps

• Spam protection

• Booking software

• Cloud storage providers

These providers only process data on our behalf and are required to protect your information.

9. Sharing Your Information

We never sell your personal information.

Your information may only be shared with:

• Our employees

• Wedding coordinators working with your booking

• Service providers assisting us

• Government authorities where legally required

• Professional advisers where necessary

10. International Data Transfers

Some of our service providers may process information outside the European Economic Area.

Where this occurs, appropriate safeguards are implemented in accordance with GDPR.

11. Data Retention

We only retain your information for as long as necessary.

Generally:

• Enquiries: up to 24 months

• Booking records: as required by law

• Financial records: according to applicable tax legislation

• Marketing consent: until withdrawn

12. Security

We implement appropriate technical and organisational measures to protect your information, including:

• SSL encryption

• Secure hosting

• Restricted staff access

• Password protection

• Firewall protection

• Regular software updates

• Secure backups

While no internet transmission can ever be guaranteed to be completely secure, we continuously work to protect your information.

13. Your GDPR Rights

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent

• Lodge a complaint with the Cyprus Commissioner for Personal Data Protection

To exercise your rights, please contact us using the details above.

14. Children's Privacy

Our services are intended for adults planning weddings and events.

We do not knowingly collect personal information from children under the age of 16.

15. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page with the updated revision date.

17. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

WHITE – The Venue

Email:
info@whitethevenue.com

Website:
www.whitethevenue.com

Telephone:
+357 XXX XXXXX

Address:
[Venue Address]
Cyprus